Privacy Policy
Welcome to Heritage Quest. By accessing or using our website, virtual tours, or services, you agree to comply with these Terms & Conditions. Please read them carefully before engaging with our platform.
Introduction
Heritage Quest Privacy Policy
Last Updated: September 4, 2025
Introduction
Welcome to Heritage Quest. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website [www.heritagequest.co.ZA] and use our services, including Virtual Reality (VR) Tours and Experiences.
1. Information We Collect
Personal Information: When you create an account, contact us, or sign up for our newsletter, we may collect information such as your name, email address, and affiliation (e.g., school, university).
Technical Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, device information, and pages you view. This helps us optimize our website and troubleshoot technical issues.
Usage Data: For VR tours, we may collect anonymized data on tour usage, such as which points of interest are clicked most frequently and average session length, to improve the user experience. This data is not linked to your personal identity.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our VR tours and services.
Process your requests and transactions.
Send you educational content, updates, and marketing communications (you can opt-out at any time).
Improve our website, tours, and user experience through analytics.
Comply with legal obligations.
Continued
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Trusted Service Providers: Third-party vendors who assist us with hosting, analytics, email delivery, and customer service (all bound by strict confidentiality agreements).
Educational Partners: If you access our site through a school or university program, we may share progress data with the institution for educational purposes.
Legal Requirements: If required to do so by law or in response to valid legal requests.
4. Data Security
We implement robust security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, or destruction.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate data.
Request deletion of your personal data.
Object to the processing of your data.
Withdraw your consent for marketing communications at any time.
To exercise these rights, please contact us at [privacy@heritagequest.co.za].
6. Children’s Privacy
Our services are educational and may be used by children under the supervision of educators and parents. We do not knowingly collect personal information from children under 13 without verified parental consent.
7. Changes to This Policy
We may update this policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@heritagequest.co.za
Mail: Heritage Quest, [New York Office Address], New York, NY, USA